Privacy Policy

Welcome to the website of Traiteur Wille GmbH & Co.KG (hereinafter “Traiteur Wille” or “we”).

Data protection is a very high priority for us. It is generally possible to use the Traiteur Wille website without providing any personal data. However, if you wish to make use of specific services of our company via our website (e.g. orders via our store), it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will always obtain your consent.

The processing of your personal data, such as name, address, e-mail address or telephone number, is carried out in accordance with the General Data Protection Regulation and in accordance with the other data protection regulations applicable to Traiteur Wille. By means of this data protection declaration, we would like to inform you about the type, scope and purpose of the personal data we collect, use and process.

You will also be informed of your rights by means of this privacy policy.

As the company responsible for processing, Traiteur Wille has taken technical and organizational measures to ensure that the personal data processed via this website is protected as comprehensively as possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every user of our online services is free to transmit personal data to us by alternative means, for example by telephone.

1. Name and contact details of the controller 

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

Traiteur Wille GmbH & Co.KG

Managing Partner:

Christian Rose

Gottschedstrasse 13-15

22301 Hamburg

Telefon: 040 – 6965 809 0

Fax: 040 – 6965 809 50

E-Mail: info@traiteurwille.de

Website: www.traiteurwille.de/en 

2. Purpose and legal basis of data processing

2.1 If you give your consent

Art. 6 I lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose.

2.2 When it comes to the fulfillment of a contract

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services; in particular via the functionalities provided on this website.

2.3 If we are legally obliged

If our company is subject to a legal obligation which requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c GDPR.

2.4 When vital interests are involved

In rare cases, the processing of personal data may be necessary to protect your vital interests or the vital interests of another natural person. This would be the case, for example, if you were injured as a visitor to a Traiteur Wille event and we would then have to pass on your name, age or other vital information to a doctor or hospital. The processing would then be based on Art. 6 I lit. d GDPR.

2.5 When it comes to legitimate interests on our part

Ultimately, processing operations could also be based on Art. 6 I lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 GDPR).

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the performance of our business activities for the benefit of the well-being of our company, our employees and our shareholders.

3. Recording of general information an data 

The Traiteur Wille website collects a series of general data and information each time you or an automated system accesses the website. This general data and information is stored in the server log files. The following can be recorded:

(1) the browser types and versions used,

(2) the operating system used by the accessing system

(3) the website from which an accessing system reaches our website (so-called referrer)

(4) the sub-websites which are accessed via an accessing system on our website

(5) the date and time of access to the website

(6) an internet protocol address (IP address),

(7) the Internet service provider of the accessing system and

(8) other similar data and information used for security purposes in the event of attacks on our information technology systems.

When using this general data and information, Traiteur Wille does not draw any conclusions about you. Rather, this information is required to

(1) deliver the contents of our website correctly,

(2) optimize the content of our website and the advertising for it,

(3) ensure the long-term functionality of our information technology systems and the technology of our website, and

(4) to provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack.

Therefore, Traiteur Wille analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by you.

4. Use of Cookies

4.1 What are cookies?

We use so-called “cookies” on this website. Cookies are small text files that are stored in the memory of your end device via your browser. Cookies store certain information (e.g. your preferred language or page settings), which can be sent back to us by your browser when you visit the website again (depending on the lifespan of the cookie).

4.2 Which cookies do we use?

We distinguish between two categories of cookies:

(1) technically necessary cookies, without which the functionality of our website would be limited and

(2) optional cookies, e.g. for website analysis or marketing purposes.

4.3 If you consent

We only use optional cookies with your prior consent (Art. 6(1)(a) General Data Protection Regulation). When you visit our website for the first time, a banner appears on our website in which we ask for your consent to the use of optional cookies.

If you give your consent, we will store a cookie on your computer and the banner will not be displayed again for the lifetime of the cookie.

Thereafter, or if you actively delete this cookie beforehand, the banner will be displayed again the next time you visit our website in order to obtain your consent again.

4.4 How can you prevent the use of cookies?

Of course, you can also use our website without cookies. You can configure or completely deactivate the use of cookies in your browser settings at any time. However, this may restrict the functions or user-friendliness of our website. You can object to the use of optional cookies at any time.

5. Website analysis with Google Analytics:

On this website, we use Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google analyzes your use of this website on our behalf. For this purpose, we use cookies, among other things, which are described in detail in the cookie table above under point 4. The information collected by Google about your use of this website (e.g. the referring URL, pages visited on our website, the web browser you use, your language setting, the operating system you use or your screen resolution) is transferred to a Google server in the USA, stored there, analyzed and the result made available to us in anonymized form. Your usage data is not linked to your full IP address. We have activated the IP anonymization function offered by Google on this website so that the last digits of your IP address are deleted. Google is also certified under the EU-US Privacy Shield, meaning that an appropriate level of data protection is currently in place for data at Google in the USA.

You can revoke your consent to web analysis at any time by either downloading and installing the available browser plugin from Google or by managing your consent in the table above, whereby an opt-out cookie is set. Both options prevent web analysis only as long as you use a browser on which you have installed the plugin or as long as you do not delete the opt-out cookie.

Further information on Google Analytics can be found in the Google Analytics Terms of Use, in the Google Analytics Security and Privacy Policy and in the Google Privacy Policy.

6. Social media plug-ins

We use social plug-ins from the social networks Facebook, Twitter, Instagram, Pinterest and Xing on our website on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR in order to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be guaranteed by their respective providers. We integrate these plug-ins using the so-called two-click method in order to protect visitors to our website in the best possible way.

1. a) Facebook

Social media plugins from Facebook are used on our website to make their use more personal. We use the “LIKE” or “SHARE” button for this purpose. This is an offer from Facebook.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website.

By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins, for example by clicking the “LIKE” or “SHARE” button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for the purposes of advertising, market research and the needs-based design of Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook’s data protection information (https://www.facebook.com/about/privacy/).

1. b) Twitter

Plugins of the short message network of Twitter Inc (Twitter) are integrated on our website. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons here (https://about.twitter.com/resources/buttons).

When you visit a page on our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter then receives the information that you have visited our site with your IP address. If you click on the Twitter “tweet button” while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter.

If you do not want Twitter to be able to associate your visit to our pages, please log out of your Twitter user account.

Further information on this can be found in Twitter’s privacy policy ((https://twitter.com/privacy).

1. c) Instagram

Our website also uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram.

This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there.

The information is also published on your Instagram account and displayed there to your contacts.

If you do not want Instagram to assign the data collected via our website directly to your Instagram account, you must log out of Instagram before visiting our website.

You can find more information on this in Instagram’s privacy policy (https://help.instagram.com/155833707900388).

1. d) Pinterest

On our website, we also use social plugins from the social network Pinterest, which is operated by Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”).

The plugins are marked with an Instagram logo, for example in the form of a “pin Pinterest camera”.

When you visit a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest and cookies.

Further information on the purpose, scope and further processing and use of the data by Pinterest as well as your rights and options for protecting your privacy can be found in Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy

1. e) Xing

Our website also uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Each time one of our pages containing Xing functions is accessed, a connection to Xing servers is established. To the best of our knowledge, no personal data is stored in the process. In particular, no IP addresses are stored or usage behavior evaluated.

Further information on data protection and the Xing share button can be found in Xing’s privacy policy at https://www.xing.com/app/share?op=data_protection

7. subscription  to our newsletter

On our website, users are given the opportunity to subscribe to our company newsletter. The input mask used for this purpose determines what personal data are transmitted to the controller when the newsletter is ordered.

You can only receive our company’s newsletter if (1) you have a valid e-mail address and (2) you have registered to receive the newsletter. For legal reasons, a confirmation e-mail will be sent to the e-mail address you entered for the first time for the newsletter mailing using the double opt-in procedure. This confirmation email is used to check whether the owner of the email address as the data subject has authorized receipt of the newsletter.

When you register for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system you are using at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject’s e-mail address at a later date and therefore serves our legal protection.

The personal data collected when registering for the newsletter is used exclusively to send our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or a registration in this regard, as could be the case in the event of changes to the newsletter offer or changes to the technical circumstances. The personal data collected as part of the newsletter service will not be passed on to third parties. You can cancel your subscription to our newsletter at any time.

Consent to the storage of personal data that you give us for the newsletter dispatch can be revoked at any time. There is a corresponding link in every newsletter for the purpose of revoking consent. However, you can also inform us of this in another way via the contact options mentioned in Section 1.

8. contact options via our website 

The website of Traiteur Wille contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If you contact us by e-mail or via a contact form, the personal data you provide will be stored automatically. Such personal data transmitted to us by you on a voluntary basis will be processed for the purpose of processing or contacting you. This personal data will not be passed on to third parties.

9. Data protection for applications and in the application process

Traiteur Wille processes personal data for the posting of vacancies on the website and of applicants to Traiteur Wille for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents to Traiteur Wille electronically, for example by e-mail or via a web form on the website. If Traiteur Wille concludes an employment contract with an applicant, the transmitted data will be processed for the purpose of handling the employment relationship in compliance with the statutory provisions. If Traiteur Wille does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests of Traiteur Wille stand in the way of deletion. Another legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

10. Transfer of data processing on our behalf

We sometimes use specialized service providers to process your data. Our service providers are carefully selected and regularly monitored by us. They process personal data only on our behalf and strictly in accordance with our instructions on the basis of corresponding order processing contracts.

11. duration for which the personal data is stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.

12. Routine deletion and blocking of personal data

Traiteur Wille processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which Traiteur Wille is subject to.

If the storage purpose no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

13. Information about your rights

The following rights are available to you under the applicable data protection laws when we process your personal data. If you wish to exercise one or more of these rights, you can contact us at any time.

13.1 Right to information

Sie haben das vom Europäischen Richtlinien- und Verordnungsgeber gewährte Recht, jederzeit von dem für die Verarbeitung Verantwortlichen unentgeltliche Auskunft über die zu Ihrer Person gespeicherten personenbezogenen Daten und eine Kopie dieser Auskunft zu erhalten. Ferner hat der Europäische Verordnungsgeber der betroffenen Person Auskunft über folgende Informationen zugestanden:

You have the right granted by the European legislator to obtain from the controller free information about the personal data stored about you and a copy of this information at any time. Furthermore, the European regulator has granted the data subject access to the following information:

• the purposes of processing
• the categories of personal data that are processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
• the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
• the existence of the right to lodge a complaint with a supervisory authority
• if the personal data are not collected from the data subject: All available information about the origin of the data
• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

Furthermore, you have a right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, you also have the right to receive information about the appropriate guarantees in connection with the transfer.

13.2 Right to rectification

You have the right granted by the European regulator to request the immediate rectification of inaccurate personal data concerning you. You also have the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

13.3 Right to erasure (=right to be forgotten) 

You have the right, granted by the European legislator, to obtain from Traiteur Wille the erasure of personal data concerning you without undue delay where one of the following grounds applies and insofar as the processing is not necessary: 

• the personal data have been collected or otherwise processed for purposes for which they are no longer necessary
• You withdraw your consent on which the processing is based according to point (a) of Article 6(1) GDPR, or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.
• You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
• The personal data have been processed unlawfully.
• The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which Traiteur Wille is subject.
• The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

In the event of the assertion of this right, Traiteur Wille will arrange for the request for deletion to be complied with immediately.

 

If the personal data has been made public by Traiteur Wille and if our company is obliged to delete the personal data in accordance with Art. 17 para. 1 GDPR, Traiteur Wille will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform other data controllers who process the published personal data that you have requested the deletion of all links to this personal data or copies of this personal data from these other data controllers, insofar as the processing is not necessary. Traiteur Wille will take the necessary steps in individual cases.

13.4 Right to restriction of processing 

You have the right, granted by the European legislator, to obtain from Traiteur Wille restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by you, for a period enabling Traiteur Wille to verify the accuracy of the personal data.
• The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead.
• Traiteur Wille no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims.
• You have objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of Traiteur Wille override those of you.

13.5 Right to object

You have the right granted by the European legislator to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR. This also applies to profiling based on these provisions.

Traiteur Wille would no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

If Traiteur Wille processes personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If you object to Traiteur Wille to the processing for direct marketing purposes, Traiteur Wille will no longer process the personal data for these purposes.

In addition, you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you by Traiteur Wille for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

13.6 Right to data portability

You have the right granted by the European legislator to receive the personal data concerning you, which you have provided to Traiteur Wille, in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller without hindrance from Traiteur Wille, where the processing is based on consent pursuant to point (a) of Article 6(1) GDPR or point (a) of Article 9(2) GDPR or on a contract pursuant to point (b) of Article 6(1) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising your right to data portability pursuant to Article 20(1) GDPR, you have the right to have the personal data transmitted directly from Traiteur Wille to another controller, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

13.7 Automated decisions in individual cases including profiling

You have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, provided that the decision (1) is not necessary for entering into, or performance of, a contract between you and Traiteur Wille, or (2) is authorized by Union or Member State law to which Traiteur Wille is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is based on your explicit consent.

However, as a responsible company, Traiteur Wille does not use automated decision-making or profiling.

13.8 Right to withdraw consent under data protection law 

You have the right granted by the European regulator to withdraw your consent to the processing of personal data at any time.

The lawfulness of the processing of personal data carried out on the basis of the consent until the revocation is not affected by the revocation.

13.9 Right to lodge a complaint 

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

14. Contakt: 

For your concerns regarding data protection, please write to info@traiteurwille.de

15. legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequence of non-provision 

We hereby inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes it may be necessary for you to provide us with personal data in order to conclude a contract, which must subsequently be processed by us. For example, you are obliged to provide us with personal data if our company concludes a contract with you. Failure to provide the personal data would mean that the contract with you could not be concluded. You can contact us before providing personal data. Traiteur Wille will inform you on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences would be if the personal data were not provided.

16 adaptation of the privacy policy:  

We expressly reserve the right to update this privacy policy from time to time if necessary. Updates to this Privacy Policy will be published on our website. Changes will apply from their publication on our website.

We therefore recommend that you visit this page regularly to check for any updates.

Status: June 2023.